Terms of Service
Terms for using and shopping West Furnishings.
By visiting the website, submitting information, creating an account, or purchasing from West Furnishings, customers agree to the posted store policies, including shipping, returns, privacy, and these terms.
Customer responsibility
Review product and delivery details before purchase.
For furniture and oversized items, customers should confirm dimensions, delivery access, product details, and shipping information before completing an order.
Online store
West Furnishings is powered by Shopify for ecommerce checkout, payment, order, and policy workflows. Purchases are made with West Furnishings.
Products and availability
Product details, pricing, images, dimensions, materials, finishes, and availability may change. Images and colors may vary because of lighting, displays, supplier data, and natural material variation.
Orders
Orders may be reviewed, held, changed, declined, or canceled for product availability, supplier restrictions, payment issues, shipping limitations, address issues, suspected fraud, or pricing errors.
Pricing, taxes, and payment
Prices are listed in U.S. dollars unless stated otherwise. Taxes, shipping, delivery, handling, freight, and other charges may be added at checkout.
Shipping and delivery
Shipping and delivery are governed by the Shipping Policy. Delivery dates are estimates and may vary by item, supplier, carrier, destination, and delivery method.
Returns and refunds
Returns and refunds are governed by the Refund and Return Policy. Furniture, oversized items, supplier-fulfilled items, opened items, assembled items, and items not in original packaging may have special restrictions.
Questions
Need help with store terms?
Contact support before placing an order if you have questions about products, delivery, returns, or policies.