How can we help with your home?
Contact West Furnishings for product availability, shipping questions, order support, return requests, warranty questions, or delivery issues. Support requests are reviewed with Shopify order records and supplier information when applicable.
Support email
support@westfurnishings.comFor the fastest help, include your order number, checkout email, product name, and delivery ZIP code when relevant.
Email SupportCustomer support
Support options for every part of the buying process.
Use these paths for product questions, delivery support, order issues, or post-delivery help.
Product availability
Ask about current products, supplier availability, delivery ZIP-code fit, and product details before ordering.
Shipping questions
Get help with delivery planning, freight questions, shipping options, missed deliveries, or delivery restrictions.
Returns and damage claims
Start return, refund, damage, defect, wrong-item, or warranty support with your order number and photos where needed.
What to include
Help us review your request quickly.
Including the right details helps us check Shopify records, supplier availability, delivery options, and support paths faster.